Poisson Distribution: Rare Events

April 12, 2026

Problem

A call center receives λ = 5 calls per hour on average. Show P(k calls) = e^(−λ) λ^k / k! for k = 0, 1, 2, ...

Explanation

What is the Poisson distribution?

The Poisson distribution models how many times a random event occurs in a fixed time interval (or fixed area/volume), when events happen at a constant average rate λ\lambda and independently of each other.

The formula

P(X=k)=eλλkk!P(X = k) = \frac{e^{-\lambda} \lambda^{k}}{k!}

where λ\lambda is the average number of events per interval and kk is the actual count you're computing the probability for.

Step-by-step: λ=5\lambda = 5 calls per hour

What is P(exactly 3 calls in an hour)P(\text{exactly 3 calls in an hour})?

Step 1: k=3k = 3, λ=5\lambda = 5.

Step 2: P(X=3)=e5533!=0.00674×1256=0.8426=0.1404P(X = 3) = \frac{e^{-5} \cdot 5^3}{3!} = \frac{0.00674 \times 125}{6} = \frac{0.842}{6} = 0.1404

About a 14% chance of exactly 3 calls.

Key properties

  • Mean = λ\lambda (average rate is the mean — by definition).
  • Variance = λ\lambda too (a unique property of the Poisson).
  • Standard deviation = λ\sqrt{\lambda}.
  • Shape: right-skewed for small λ\lambda; approximately normal for large λ\lambda.

When to use Poisson

Events that are: (1) random, (2) independent, (3) occurring at a constant average rate. Examples: calls to a call center, typos per page, car accidents per day, meteor strikes per year, website hits per minute.

Poisson vs Binomial

  • Binomial: fixed number of trials nn, each with probability pp. "Out of nn trials, how many succeed?"
  • Poisson: events over continuous time/space with rate λ\lambda. "How many events in this interval?"
  • Connection: Binomial with large nn and small pp (rare events) approaches Poisson with λ=np\lambda = np.

Try it in the visualization

Drag λ\lambda and watch the bar chart reshape. Small λ\lambda (rare events) gives a right-skewed distribution. Large λ\lambda becomes nearly symmetric. Toggle the normal overlay to see the approximation improve.

Interactive Visualization

Parameters

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Poisson Distribution: Rare Events | MathSpin